AI Is Not One Thing: Why That Matters in Projects

Susan Tuttle

Time

15.00 - 15.30

Details

Artificial intelligence is rapidly entering the language of projects, programmes, and portfolios, but many of the conversations about it feel oddly unproductive. Expectations escalate, responsibilities blur, and governance discussions become muddled. Often, the problem isn’t capability, it’s that we are talking about different things without realising it.

This Birds of a Feather session explores why AI conversations in delivery environments so often generate heat but not clarity. Through facilitated discussion, we will examine where misunderstandings arise, how different uses of AI carry different implications for oversight and accountability, and why clearer thinking at the outset leads to better decisions later. You may discover that some of the confusion isn’t about AI at all, it’s about how we frame it.

Susan Tuttle is Senior PRINCE2 Product Architect at PeopleCert and author of PRINCE2® Project Management In Action. She is responsible for shaping the future of PRINCE2, advancing it as a practical framework for modern, adaptive delivery.

Drawing on her experiences across financial services, global technology leadership, and entrepreneurship, Susan brings a pragmatic perspective to organisational change and delivery. She is particularly focused on bridging the gap between structured governance and adaptive ways of working, helping organisations move beyond methodology debates to practical, value-driven outcomes.

Having trained thousands of professionals and created highly rated digital learning programmes, Susan is passionate about making project management guidance accessible, relevant, and immediately usable in the real world.

Key Features

Outcomes from the Session

  • A practical way to distinguish between different uses of AI in project, programme, and portfolio environments
  • Clearer language for discussing AI in governance and delivery settings
  • Insight into where confusion commonly arises — and how to avoid it