The Five Essential Services of the Enterprise PMO (ePMO)

Eileen Roden

Time

11:30 - 12:15

Details

Enterprise PMOs (ePMO) are often associated with standards, reporting and oversight - but their real value lies in the services they provide to shape better decisions across the organisation.

This session explores five essential EPMO services that consistently strengthen delivery performance across portfolios: governance design, strategic alignment, independent assurance, benefits management and knowledge reuse.

Rather than focusing on individual projects, the session looks at how these services influence the conditions for success before delivery even begins.

Drawing on real-world experience and insights from the PMO community, Eileen will explore the common challenges PMOs face when establishing these services, alongside the practical success factors that help them land well and deliver genuine impact.

Attendees will leave with a clearer understanding of how ePMO services can move beyond administration to become a strategic enabler of effective delivery.

Your Takeaways from the Session

Your Takeaways from the Session

  • A clear understanding of the five core EPMO services and the value each provides
  • Insight into common challenges PMOs face when establishing enterprise-level services
  • Practical success factors that help EPMO services embed and deliver real impact

About Your Speaker

About Eileen

Eileen J. Roden is an internationally recognised PMO expert, author and co-founder of the House of PMO. She has supported thousands of PMO professionals across public and private sectors, helping organisations strengthen governance, alignment, assurance and learning across their change portfolios.

Known for her practical, people-centred approach, Eileen focuses on how PMOs can move beyond reporting and control to become trusted partners in decision-making. Her work bridges theory and practice, translating complex portfolio and delivery challenges into clear, actionable insights that PMO professionals can apply immediately.