Project teams are critical to achieving business change

Meet Expert - Melanie Franklin

Time

1.00 - 1.45

Details

As the pace of change increases, this talk makes a clear case for why project managers play a crucial role in achieving change. It shows that most resistance isn’t about attitude or mindset, but about the brain worrying how much effort and disruption a change will cause. When users are left guessing, they waste energy imagining worst-case scenarios and disengage before a project even goes live.

The session explains how involving users early through simple walkthroughs, demos and practice sessions turns uncertainty into confidence. It also shows why project teams who help users work out new ways of working see benefits realised much faster, with fewer issues after delivery.

This is a practical, eye-opening session for project managers who want their projects to succeed in the real world, not just on paper.

Your Takeaways from the Session

Your Takeaways from the Session

  • Brain-smart understanding of blockers to user involvement in your projects
  • List of most effective activities to engage users and create a “one team” culture
  • Example project plan demonstrating alignment between project and change activities

About Your Speaker

About Melanie

  • Acknowledged as a thought leader in transformational change, through authorship of 10 books, and practical consulting for global organisations including the United Nations, utility and telecoms, global consultancies, universities, health services and central government functions in the US, Europe, and the Middle East.
  • Founder of ChangeabilityPro™, an online platform for developing practical skills and capabilities for achieving organisational change and transformations, delivering on her belief that we need to provide the answers for how to make change happen, reducing the stress of constant, high volumes of change.
  • Chief Examiner for the Agile Change Agent and Agile Change Coach qualifications and Neuroscience for Change certification. Chartered Management Consultant, and adviser to executives in the public, private and third sectors.
  • Founder of the Change Capability Community which facilitates networking, knowledge sharing, collaboration, and mutual support among change professionals globally.
  • Originator of the global Capability for Change Survey, which provides change professionals with a valuable benchmark for their progress in building change skills in their organisation, and identifies latest trends, challenges and successes for the change profession.
  • Melanie is a talented communicator and has a reputation for delivering complex information with humour and passion. She draws on her wealth of practical experience to illustrate concepts and to engage her audience in lively debates on advantages and disadvantages of each approach that she outlines.