Practical activities for building collaboration between users and the project team
Time
14.00 - 14.30
Details
In this session Melanie will walk you through techniques for engaging users from the start to the end of the project lifecycle, using neuroscience to ensure each activity is a brain-smart way of triggering a positive environment that supports collaboration.
Melanie Franklin is a recognised thought leader in transformational change and the author of ten books, with extensive consulting experience across global organisations including the United Nations, telecoms and utilities, universities, health services, and central government in the US, Europe, and the Middle East. She is the founder of ChangeabilityPro™, an online platform focused on building practical change capability, and the Change Capability Community, supporting collaboration among change professionals worldwide. Melanie is also Chief Examiner for the Agile Change Agent and Agile Change Coach qualifications, a Chartered Management Consultant, and the originator of the global Capability for Change Survey. Known for bringing humour and energy to complex topics, she combines deep practical experience with engaging, thought-provoking delivery.
Key Features
In this session, Melanie explores practical techniques for engaging users across the full project lifecycle, using neuroscience to create brain-smart activities that encourage collaboration and build a positive, supportive environment.